Terms and Conditions
Cancellation Policy:
- Standard Rate: Free cancellation up to 24 hours before arrival. Cancellations made within 24 hours of arrival will incur a fee equivalent to one night’s stay.
- Discounted Rate: Reservations secured at a discounted rate with a 50% deposit may be canceled up to 24 hours before arrival without forfeiting the deposit. Cancellations made within 24 hours of arrival will incur a fee equivalent to one night’s stay.
- Non-Refundable Rate: Bookings made with a non-refundable rate cannot be canceled or modified. In the event of cancellation or no-show, the deposit will not be refunded.
Changes to Bookings:
- Changes to reservation dates may incur a fee of $25.
- Adjustments to room type or the number of guests are subject to availability and may affect rates.
Guest Responsibility:
- All guests must present a valid government-issued photo ID at check-in.
- The maximum occupancy for each room type is based on the booking policy; additional guests beyond the room’s occupancy limit are not permitted.
- Smoking and alcohol consumption are prohibited in all guest rooms and public areas.
- Guests are responsible for any damage caused to hotel property and will be liable for repair or replacement costs if necessary.
Additional Charges:
- Taxes and Service Charge: Only IGV (Peruvian tax) is applicable based on guest eligibility. An additional 10% service charge will also apply to each reservation.
Check-in/Check-out Policy:
- Check-in time is 3:00 PM, and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.